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The index of the advice columns is here, to give you a sense of the kind of engaged, professional and in-depth answers it provides.
Best for: More involved, complex situations where you want a longer, in-depth answer, but can wait days, weeks or even months for your answer.
We cannot serve anyone under the age of 13 (due to United States COPPA policies), advise users about unlawful activity, nor replace the services of a healthcare provider. You can ask simple questions and have them answered quickly, or can have ongoing discussions over time -- be that hours, days, weeks or even months -- either with staff and volunteers, peer users, or both.
Additionally, before using a direct service, please search the main site or message boards first for answers, as we have a very small staff for our level of service. Longer or more complex topics are best for the message boards rather than for our chat or text services.
You WILL be removed if you are caught to be underage.
Due to mobile provider restrictions, our mobile service can only be used by those within the United States at this time.
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Within those hours, you will typically be answered within a few minutes.
Some additional times or days may be available when we have available staff.
Questions and situations which are NOT time-sensitive (like pregnancy risks or scares, current health problems, or help you need to find as soon as possible).